Appointy Enterprise allows you to manage multiple business locations under one parent account.
A location can represent a separate branch, clinic, office, studio, store, center, or other operating unit that needs its own scheduling setup. Each location is created as an independent child account and can be managed separately while remaining connected to the parent Appointy account.
What does a location mean in Appointy?
In Appointy, a location is a separate business unit that needs its own scheduling operations.
For example:
- A salon or spa can use locations for different branches.
- A clinic or healthcare business can use locations for separate clinics or offices.
- A fitness business can use locations for different gyms or studios.
- An education or training business can use locations for different campuses, centers, or training sites.
- A consulting or professional services business can use locations for separate offices.
- A retail or service chain can use locations for individual stores or branches.
Each location can maintain its own staff, services, availability, bookings, and operational settings.
How does multi-location management work in Appointy?
When you add a new location, Appointy creates a separate child account under your parent account.
Each location can be managed independently and can have its own:
- Staff members
- Services
- Business hours and availability
- Appointments
- Admin or Manager access
- Scheduling settings
As the Admin of the parent account, you can switch between different location accounts from your Appointy admin panel.
However, if you want to create, update, or manage something inside a specific location, you need to access that location account.
How to add a new location in Appointy
Quick navigation
Settings → Locations → Add Location → Enter location details → Save
Steps to add a location
- Log in to your Appointy admin account.
- Click Settings in the toolbar on the left.
- Under Resource Management, click Locations.
- Click Add Location in the center of the page, or click + Add Location in the top-right corner.
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- Enter the required details in the New Location window.
- Make sure the location email address and username are unique and are not already being used by the parent account or another location account.
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Click Save to create the location.
Can I copy my existing services to the new location?
Yes.
After creating a location, Appointy gives you the option to replicate services from the parent account to the new location.
If you want the new location to use the same services, click Yes in the Replicate Service dialog.
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This can save time when multiple branches or offices offer the same or similar services.
Does each location have its own Admin or Manager?
Yes.
Each location is an independent child account and can be managed by its own location Admin or Manager.
This allows individual branches or offices to manage their day-to-day scheduling separately while still being organized under the parent Appointy account.
Can the parent Admin manage all locations?
The parent Admin can access and switch between different location accounts.
However, to create, update, or manage resources and settings within a particular location, the Admin needs to access that specific location account.
Do locations share the same staff, services, and appointments?
Not automatically.
Each location can maintain its own:
- Staff
- Services
- Availability
- Appointments
- Scheduling settings
You can replicate services from the parent account while creating a new location, but after that the location can be managed independently.
When should I create a separate location?
You should consider creating a separate location when a branch, office, studio, clinic, or other business unit needs its own scheduling setup.
For example, a separate location may be useful when:
- Different branches have different staff members.
- Each location has its own working hours.
- Services differ between branches.
- Appointments need to be managed separately.
- Each location requires its own Admin or Manager.
- Customers need to book with a specific physical branch or operating unit.
Frequently Asked Questions
Can I manage multiple locations in one Appointy account?
Yes. Appointy Enterprise allows you to manage multiple business locations under one parent account.
What is considered a location in Appointy?
A location can be a separate branch, office, clinic, studio, store, campus, center, or other operating unit that requires its own scheduling setup.
Is each location a separate Appointy account?
Yes. Each location is created as an independent child account under the parent account.
Can each location have its own staff and schedule?
Yes. Each location can manage its own staff members, availability, services, and appointments.
Can each location have its own Admin or Manager?
Yes. Individual locations can have their own Admin or Manager access.
Can I use the same email address or username for multiple locations?
No. The email address and username used for a location must be different from those used by the parent account or other location accounts.
Can I copy services from the parent account to a new location?
Yes. You can use the Replicate Service option when creating a new location to copy existing services from the parent account.
Can different locations offer different services?
Yes. Because each location is managed independently, services can be configured separately for each location after setup.
Is multi-location management available on every Appointy plan?
No. Multi-location functionality is available with the Enterprise Plan.