Resources in Appointy help you manage non-staff items that are required to deliver a service.
A resource can be a room, chair, machine, piece of equipment, vehicle, workstation, or any other limited asset that needs to be available when a booking is scheduled.
By linking resources to services, Appointy can help prevent overbooking situations where a staff member is available but the required room or equipment is not.
What does a resource mean in Appointy?
In Appointy, a resource is any non-staff asset that is needed to perform a service and has limited availability.
Depending on your business, a resource may mean something different.
For example:
- A salon or spa may use treatment rooms, massage rooms, styling chairs, manicure stations, or equipment as resources.
- A clinic or healthcare business may use consultation rooms, treatment rooms, therapy rooms, beds, or medical equipment.
- A fitness or wellness business may use yoga rooms, studios, reformer machines, exercise stations, or courts.
- An education or training business may use classrooms, labs, meeting rooms, or training equipment.
- An automotive business may use service bays, lifts, diagnostic equipment, or workstations.
- A photography or creative business may use studios, cameras, lighting equipment, or props.
- A rental or activity business may use vehicles, boats, bikes, equipment, or activity spaces.
- A professional services business may use meeting rooms, conference rooms, or shared workspaces.
In simple terms, if a booking requires a limited room, piece of equipment, or physical asset in addition to a staff member, that item can generally be set up as a resource in Appointy.
Why should I use resources?
Resources help you manage capacity beyond staff availability.
For example, you may have:
- 5 therapists but only 3 treatment rooms
- 10 instructors but only 2 yoga studios
- 6 mechanics but only 4 service bays
- Several trainers but only 2 reformer machines
In these cases, staff availability alone is not enough to determine whether a booking can be accepted.
Linking resources to services helps ensure the required asset is also available when the appointment is booked.
How to add a resource in Appointy
Quick navigation
Settings → Resource → + Add Resource → Enter resource name → Select services → Add
Steps to add a resource
- Log in to your Appointy admin account.
- Click Settings in the toolbar on the left.
- Open the Resource tab.
- Click + Add Resource on the right side of the window.
.
. - Enter the resource name.
- Select the service or services that require this resource.
- Click Add..
How are resources linked to services?
When creating a resource, you can select the services that require it.
For example:
- A Massage Room can be linked to massage services.
- A Yoga Studio can be linked to yoga classes.
- A Dental Chair can be linked to dental procedures.
- A Vehicle Lift can be linked to repair or inspection services.
- A Conference Room can be linked to consultation or meeting services.
This helps Appointy take resource availability into account when determining whether a service can be booked.
What is the difference between staff and resources?
A staff member is the person who provides the service.
A resource is a non-staff asset required to deliver the service.
For example:
Massage appointment
- Staff: Massage therapist
- Resource: Massage room
Dental appointment
- Staff: Dentist
- Resource: Dental chair or treatment room
Yoga session
- Staff: Instructor
- Resource: Yoga studio
Both may need to be available for the booking to take place.
When should I create a resource?
Create a resource when:
- The asset has limited availability
- Multiple staff members may need to use the same asset
- The asset is required for a particular service
- Two bookings should not be allowed to use the same asset at the same time
You generally do not need to create a resource for items that are unlimited or do not affect booking capacity.
Frequently Asked Questions
What is a resource in Appointy?
A resource is a limited non-staff asset required to deliver a service, such as a room, chair, machine, vehicle, equipment, or workstation.
Can a room be added as a resource?
Yes. Rooms such as treatment rooms, consultation rooms, classrooms, studios, or conference rooms can be added as resources.
Can equipment be added as a resource?
Yes. Equipment such as machines, diagnostic devices, fitness equipment, cameras, or service tools can be configured as resources when their availability affects bookings.
Can one resource be linked to multiple services?
Yes. A resource can be linked to multiple services that require the same asset.
What happens if a required resource is unavailable?
If the required resource is already occupied or unavailable, the corresponding booking slot may not be available even if the staff member is free.
What is the difference between a resource and a staff member?
Staff represents the person delivering the service, while a resource represents the room, equipment, or other limited asset needed to deliver it.
Why is a service not showing as available even though the staff member is free?
The required resource may already be occupied or unavailable. Booking availability can depend on both staff availability and resource availability, along with other scheduling rules.