You can add a profile image to a customer record in Appointy to make the customer easier to identify when viewing their profile.
Because Appointy is used across many industries, the customer may be a client, patient, student, member, guest, or participant.
How to add a customer profile image
Quick navigation
Customers → Select Customer → Click Profile Image → Choose Image → Upload
Steps to add a customer image
- Log in to your Appointy admin account.
- Click Customers in the toolbar on the left.
- Select the customer whose profile image you want to add.
- Click the image icon next to the customer’s name at the top of the customer details window.
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- In the Image Upload window, click Choose Image to select an image from your device. If you are using a computer, you can also drag and drop the image into the upload window.
- Adjust the image if required so it fits correctly within the image area.
- Click Upload to add the image to the customer profile.
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What image formats are supported?
Appointy supports the following image formats:
- JPEG
- PNG
- GIF
The image file size must be less than 512 KB.
Why should I add a customer profile image?
A customer image can make it easier for your team to visually identify the correct customer profile, especially when:
- Multiple customers have similar names
- Staff regularly work with returning customers
- Your business uses customer profiles frequently during appointments
- Visual identification is useful for day-to-day customer management
Can I adjust the image before uploading it?
Yes.
The Image Upload window allows you to resize or reposition the image before saving it.
On a computer, the available mouse and keyboard controls can also be used to help fit the image correctly within the image area.
Frequently Asked Questions
How do I add a photo to a customer profile in Appointy?
Go to Customers → Select Customer, click the profile image icon, choose an image, adjust it if needed, and click Upload.
What is the maximum customer image size?
The image must be less than 512 KB.
Which image formats can I upload?
Supported formats include JPEG, PNG, and GIF.
Can I drag and drop the customer image?
Yes. When using a computer, you can drag and drop the image into the Image Upload window.
Can I resize the image before uploading it?
Yes. You can adjust the image in the upload window before clicking Upload.
Can I add profile images for clients, patients, students, or members?
Yes. Appointy uses the generic term customer, so the same profile image option can be used for the customer records relevant to your business.