Appointy lets you change the general name Service to terminology that better matches your business.
You can define both a singular and plural alias. This is useful because different industries may refer to bookable offerings as classes, sessions, lessons, treatments, consultations, activities, or something else.
What is a service alias in Appointy?
A service alias changes the general terminology used for services in your Appointy account.
For example, instead of using Service / Services, you could use:
- Class / Classes
- Session / Sessions
- Lesson / Lessons
- Treatment / Treatments
- Consultation / Consultations
- Activity / Activities
- Appointment Type / Appointment Types
This makes Appointy terminology better match the language your customers and team already use.
Why would I rename “Service”?
Appointy is used across different types of businesses, and the word Service may not always be the most natural term.
For example:
- A yoga studio may prefer Class
- A tutor may prefer Lesson
- A coach may prefer Session
- A clinic may prefer Treatment or Consultation
- An activity business may prefer Activity
Changing the alias helps make the booking experience more familiar and relevant to your business.
How to change the general name for Service
Quick navigation
Settings → Service → Hover over Service title → Edit icon → Enter Singular and Plural Alias → Save
Steps
- Log in to your Appointy admin account.
- Click Settings in the toolbar on the left.
- Under Resource Management, open Service.
- Hover over the Service title next to Active.
- Click the pencil/edit icon that appears.
.
. - In the General name for service window, enter the terminology you want to use.
Set both the singular and plural versions.
For example:Singular: Class
Plural: Classes
8. Click Save.
Example: Changing Service to Class
Suppose a fitness studio primarily offers:
- Yoga
- Pilates
- Strength Training
- Mobility Training
For customers and staff, the word Class may be more natural than Service.
The business can configure:
Singular: Class
Plural: Classes
This allows Appointy terminology to better reflect how the business describes its bookable offerings.
Example: Changing Service to Lesson
A music school may offer:
- Piano Lesson
- Guitar Lesson
- Vocal Lesson
Instead of referring to these as services, the business can use:
Singular: Lesson
Plural: Lessons
This makes the terminology more intuitive for students and staff.
Does changing the service alias create new services?
No.
Changing the general name only changes the terminology used for Service. It does not create, delete, or modify the individual services already configured in your account.
For example, changing Service to Class does not change your existing Yoga or Pilates setup. It changes how that type of bookable offering is referred to.
Frequently Asked Questions
Can I rename “Service” in Appointy?
Yes. You can set your own singular and plural names for Service from Settings → Service.
Can I call services “Classes” instead?
Yes. You can set:
Singular: Class
Plural: Classes
Can I use terms such as Session, Lesson, or Treatment?
Yes. You can choose terminology that best matches your business.
Do I need to enter both singular and plural names?
Yes. Appointy allows you to configure both versions so the terminology can be displayed correctly in different contexts.
Will changing the service alias delete or change my existing services?
No. The alias changes the general terminology only. Your existing services remain in the account.
Is the service alias the same as changing an individual service name?
No.
A service alias changes the general term used for the Service entity.
Changing an individual service name changes the name of a specific offering, such as changing “Initial Consultation” to “Discovery Consultation.”