You can permanently delete a staff member from Appointy when they are no longer part of your business.
However, deleting a staff member also permanently deletes all appointment records and history associated with that staff member. If you need to retain those records, do not delete the staff member.
Important: Deleting a staff member is permanent
When you delete a staff member:
- The staff profile is permanently removed
- All appointment records associated with that staff member are deleted
- The related appointment history cannot be restored
Review the staff member’s appointment history before deleting the profile.
How to delete a staff member
Quick navigation
Settings → Staff → Select Staff Member → Delete → Confirm
Steps
- Log in to your Appointy admin account.
- Click Settings in the toolbar on the left.
- Open the Staff tab.
- Select the staff member you want to delete.
- Click Delete at the top of the window.
- Click Confirm.
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The staff member and all appointment records associated with that staff member will be permanently deleted.
When should I delete a staff member?
Delete a staff member only when the profile is no longer required and you do not need to retain the appointment history associated with that staff member.
For example:
- A duplicate staff profile was created by mistake
- A test staff account was created during setup
- The staff profile is no longer required and its appointment history does not need to be retained
If historical appointment records are important, deleting the staff member is not recommended.
Example: Removing a test staff profile
Suppose you created a staff member called Test Staff while setting up your Appointy account.
No real customer appointments were booked with that staff member.
Since the profile and its appointment history are not needed, you can safely delete the test staff member.
For a real staff member who has a long appointment history, deletion should be considered carefully because those records will also be permanently removed.
Frequently Asked Questions
How do I delete a staff member in Appointy?
Go to Settings → Staff, select the staff member, click Delete, and then click Confirm.
What happens to appointments associated with a deleted staff member?
All appointment records and history associated with that staff member are deleted.
Can deleted staff appointment history be restored?
No. Once the staff member is deleted, the associated appointment history cannot be restored.
Can I restore a deleted staff member?
No. The deletion is permanent.
Should I delete a staff member who has appointment history?
Only if you no longer need the staff profile or any of the appointment records associated with it.
Should I review anything before deleting a staff member?
Yes. Review the staff member’s appointment history and make sure you do not need those records before confirming deletion.