How to Update a Staff Member’s Details in Appointy

You can update a staff member’s profile details in Appointy whenever their information changes.

This helps keep staff records accurate for day-to-day scheduling and account management.

What staff details can I update?

Depending on the staff profile, you can update information such as:

• Staff member name
• Email address
• Phone number
• Other profile details available in the staff settings

How to update a staff member’s details

Quick navigation

Settings → Staff → Select Staff Member → Edit → Update Details → Update

Steps

1. Log in to your Appointy admin account.
2. Click Settings in the toolbar on the left.
3. Open the Staff tab.
4. Select the staff member whose details you want to update.
5. Click Edit at the top of the staff details window, above the staff image.
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6. Update the required information in the Update Staff window.
7. Click Update.
   
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Example: Updating a staff member’s contact details

Suppose a staff member changes their phone number or email address.

Instead of creating a new staff profile, open the existing staff member, update the contact information, and save the changes.

This keeps the same staff profile while ensuring the information remains current.

When should I edit a staff profile instead of creating a new one?

Edit the existing staff member when the person is the same and only their information has changed.

For example:

• Name correction
• New phone number
• New email address
• Updated profile information

Create a new staff profile only when you are adding a different staff member.

Frequently Asked Questions

How do I edit a staff member’s details in Appointy?

Go to Settings → Staff, select the staff member, click Edit, update the required information, and click Update.

Can I change a staff member’s email address?

Yes. If the email field is available in the Update Staff window, you can update it there.

Can I update a staff member’s phone number?

Yes. Open the staff profile, click Edit, and update the phone number.

Do I need to create a new staff profile when their details change?

No. If it is the same staff member, edit the existing profile instead.

Will editing staff details delete their appointments?

No. Updating profile information does not delete the staff member or their existing appointment records.