You can create area codes in Appointy to define the geographic areas where your staff provide services.
Area codes are especially useful for businesses where staff travel to customers or where different team members cover different service areas.
Which businesses should use area codes?
Area codes are most useful for businesses such as:
- Driving schools
- Home cleaning services
- Mobile beauty and wellness businesses
- Home healthcare providers
- Tutoring businesses
- Repair and maintenance services
- Field-service businesses
- Pet services
- Property services
Use this feature when different staff members cover different ZIP codes, postal codes, suburbs, or service territories.
Example: Driving school service areas
Suppose a driving school operates in several areas.
The business can create separate area codes for each location it serves, such as:
- Area 1
- Area 2
- Area 3
After creating the area codes, the business can assign instructors to the specific areas they cover.
For example:
- Instructor A → Area 1 and Area 2
- Instructor B → Area 2 and Area 3
- Instructor C → Area 3
This helps ensure customers see staff members who actually provide services in their selected area.
How to create an area code
Quick navigation
Settings → Area Codes → + Add New → Enter Area Code Details → Add
Steps
- Log in to your Appointy admin account.
- Click Settings in the toolbar on the left.
- Open the Area Codes tab.
- Click + Add New in the top-right corner.
.
. - Enter the area code details in the New Area Code window.
- Click Add.
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The new area code will now be available in your account and can be assigned to staff members.
What should I do after creating an area code?
After creating an area code, the next step is to assign the relevant staff members to it.
This allows Appointy to determine which staff members should be available for customers booking in that service area.
For example, after creating Area 3, you can assign only the instructors who provide driving lessons in Area 3.
Frequently Asked Questions
How do I create an area code in Appointy?
Go to Settings → Area Codes, click + Add New, enter the area code details, and click Add.
Why should I create area codes?
Area codes help businesses manage staff based on geographic service areas and prevent staff from receiving bookings outside the locations they cover.
Can I create multiple area codes?
Yes. You can create multiple area codes to represent the different areas your business serves.
Can one area code have multiple staff members?
Yes. Multiple staff members can be assigned to the same area code.
Can one staff member serve multiple area codes?
Yes. A staff member can be assigned to multiple areas where they provide services.
What should I do after creating an area code?
Assign staff members to the area code so Appointy can use the service-area relationship during booking.