In Appointy, each staff member can have their own working schedule.
You can configure Regular Business Hours for recurring weekly availability, Irregular Business Hours for non-standard schedules, or use both together.
Regular Business Hours are best for staff who follow a predictable weekly schedule.
What are Regular Business Hours?
Regular Business Hours define a staff member’s recurring weekly availability.
For example:
- Monday to Friday, 10:00 AM to 6:00 PM
- Wednesdays only for a particular service
- Weekdays with different hours for different services
Once configured, the schedule repeats every week until you change it.
How Regular and Irregular Business Hours work together
A staff member’s availability can be built using:
- Regular work times — recurring weekly availability
- Irregular work times — additional or non-standard availability
This allows you to create flexible schedules.
For example:
- Staff works every weekday from 10:00 AM to 6:00 PM
- Staff provides one particular service only on Wednesdays
- Staff occasionally works irregular hours
- Staff works weekdays plus every second weekend
- Staff follows regular hours but is unavailable on a specific Friday
How to set Regular Business Hours
Quick navigation
Settings → Business Hours → Regular → Select Staff → + → Set Start and End Time → Add
Steps
- Log in to your Appointy admin account.
- Click Settings in the left toolbar.
- Open Business Hours.
- Make sure you are on the Regular tab.
- Find the staff member whose schedule you want to configure.
Click the + icon on the required day.
- Set the Start and End times for that day.
- Click Add.
- Repeat the process for the other working days as required.
Once configured, the regular working hours will repeat weekly.
Example: Standard weekday schedule
Suppose a therapist works:
- Monday to Friday
- 10:00 AM to 6:00 PM
You can add these hours under the Regular tab.
Appointy will then use that recurring weekly schedule when calculating the therapist’s booking availability.
Can Regular Business Hours be different for each staff member?
Yes.
Each staff member can have their own schedule.
For example:
- Staff A: Monday–Friday, 9:00 AM–5:00 PM
- Staff B: Tuesday–Saturday, 10:00 AM–6:00 PM
- Staff C: Monday, Wednesday, Friday only
This is useful for businesses where team members follow different working patterns.
Can I apply the schedule only to selected services?
Yes.
By default, the schedule can apply across the staff member’s services, but you can choose to apply the availability only to selected services.
This is useful when a staff member provides different services at different times.
Example: One service available only on Wednesdays
Suppose a clinic staff member works Monday to Friday, but performs Specialized Consultation only on Wednesdays.
You can configure the staff member’s general regular schedule and then apply a Wednesday-specific schedule to that service.
This allows service availability to differ even though the staff member works on other days.
Regular vs Irregular Business Hours
| Regular Business Hours | Irregular Business Hours |
|---|---|
| Recurring weekly schedule | Non-standard or exception-based schedule |
| Repeats every week | Can apply to specific dates or custom repeat patterns |
| Example: Mon–Fri, 9 AM–5 PM | Example: This Sunday, 1 PM–5 PM |
| Best for normal working hours | Best for seasonal, one-off, alternate, or special schedules |
Regular Business Hours vs Block Time
Regular Business Hours define when staff normally are available.
Block Time creates an exception when staff normally would be available but should not accept bookings.
For example:
- Staff normally works Friday 9 AM–5 PM → Regular Business Hours
- Staff is on leave this Friday → Block Date
Frequently Asked Questions
How do I set recurring weekly hours for a staff member?
Go to Settings → Business Hours → Regular, select the staff member, add the required start and end times, and save the schedule.
Do Regular Business Hours repeat automatically?
Yes. Once configured, regular work times repeat weekly until you change them.
Can different staff members have different schedules?
Yes. Business Hours can be configured separately for each staff member.
Can a staff member have both Regular and Irregular Business Hours?
Yes. The two can be used together.
Can I set different hours for different services?
Yes. You can apply working hours to selected services instead of all services.
Should I change Regular Business Hours for a one-time absence?
Usually, no. Use Block Time for a temporary absence or Irregular Business Hours for non-standard availability.