Guest Login allows customers to book an appointment without creating or signing in to an Appointy account.
You can also control which customer details are required during the booking process.
What is Guest Login in Appointy?
Guest Login gives customers a faster booking experience by allowing them to schedule an appointment without logging in.
When Guest Login is enabled, you can decide what information customers must provide before completing the booking.
This can help reduce friction in the booking flow, especially for first-time customers.
How to enable Guest Login in Appointy
Quick navigation
Settings → Login Options → Select Guest Login → Choose required customer information
Steps to enable Guest Login
- Click Settings in the toolbar.
- Under Customer Booking Flow, click Login Options.
- Select the login methods you want to make available:
- Appointy Login
- Google Login
- Facebook Login
- Guest Login
- Enable Guest Login.
- Choose which customer information should be required during the booking process.
- Save your settings.
What information can I collect from guest customers?
When Guest Login is enabled, you can choose which customer details are required during booking.
This allows you to balance a simple booking experience with the information your business needs to manage appointments.
For example, you may require customers to provide contact or personal information before confirming a booking.
Can I enable Guest Login together with other login options?
Yes.
You can make multiple login methods available at the same time, including:
- Appointy Login
- Google Login
- Facebook Login
- Guest Login
Customers can then choose from the login options available on your booking portal.
Do customers need to create an account when using Guest Login?
No.
Guest Login allows customers to complete a booking without creating or signing in to an Appointy account.
They will still need to provide any information that you have marked as required for the booking.
Why should I enable Guest Login?
Guest Login can be useful if you want to make the booking process faster and reduce the number of steps customers need to complete.
It can be especially useful when:
- Customers are booking with you for the first time
- You want to reduce sign-in friction
- Customers arrive from ads, social media, or direct booking links
- You do not require customers to maintain an Appointy account
Frequently asked questions
Can customers book in Appointy without creating an account?
Yes. Enable Guest Login under Login Options to allow customers to book without creating an Appointy account.
Can I choose what information a guest customer must provide?
Yes. When Guest Login is enabled, you can configure which customer information is required during booking.
Can I offer both Google Login and Guest Login?
Yes. You can enable multiple supported login methods and let customers choose how they want to continue.
Can I disable Guest Login later?
Yes. You can return to Settings → Login Options and change the available login methods.
Will Guest Login remove all customer information requirements?
No. Guest Login removes the requirement to sign in, but customers still need to provide any information you configure as required.