Once your services, staff, and availability are set up, the next step is to test how bookings work.
The easiest way to do this is by creating a test appointment from your client booking interface. This lets you experience the booking flow exactly as your customers will.
You can also add appointments directly from the Appointy admin calendar when needed.
Take a test booking from your client booking interface
A test booking helps you verify that:
- Your services are visible
- Staff availability is showing correctly
- Customers can select a date and time
- The booking flow works as expected
- The appointment appears correctly in your Appointy calendar
How to create a test booking
- Open your client booking interface.
- Select the service you want to book.
- Click Next.
- Select a staff member, or choose Any Staff if you do not have a staff preference.
- Click Next.
- Select the appointment date and time.
- Review the booking summary.
- Click Confirm.
- Enter your email address and click Next.
- Enter the required personal details.
- Complete the booking.
After the booking is confirmed, the appointment should appear in your Appointy calendar.
What login options can customers use while booking?
Customers can book using the login options enabled for your business.
Depending on your settings, available options may include:
- Appointy Login
- Google Login
- Facebook Login
- Guest Login
The available login methods depend on how your client login settings are configured.
Learn how to enable or disable client login options
Important: The original article says Appointy and Facebook Login are enabled by default. This should be verified against the current Appointy setup before publishing, because login options may have changed over time.
Can I customize the client booking experience?
Yes.
You can customize the look and feel of the booking interface and configure how customers interact with the booking flow.
This helps you align the booking experience with your business and control how customers move through the scheduling process.
Add an appointment from the Appointy admin account
Admins and managers can also create appointments directly from the Appointy backend.
This is useful when:
- A customer books over the phone
- A customer walks in
- Your team creates an appointment on behalf of a customer
- You need to manually add a booking to the calendar
How to add an appointment using Quick Add
- Click the Quick Add icon in the toolbar.
- Select Appointment from the dropdown.
- The New Appointment window will open.
- Enter the appointment details.
- Click Book.
- A confirmation message will appear after the appointment is created.
Add an appointment directly from the calendar
You can also create an appointment directly from the Appointy calendar.
- Open the Calendar tab.
- Click the required time slot.
- Enter the appointment details.
- Confirm the booking.
This provides a faster way to schedule an appointment when you are already working from the calendar.
What is the difference between a client booking and an admin booking?
A client booking is created by the customer through your booking interface.
An admin booking is manually created by an admin or manager from inside Appointy.
Both bookings are added to your Appointy calendar, but they are created through different workflows.
Why should I create a test booking?
Creating a test booking before sharing your booking page with customers helps you confirm that your setup is working correctly.
You should check that:
- The correct services appear
- The correct staff members appear
- Available time slots are accurate
- The booking flow is easy to complete
- The appointment appears correctly in the admin calendar
If expected slots are missing, review your service assignment, staff availability, and business hours from Step 1.
Frequently asked questions
How can I test my Appointy booking page?
Open your client booking interface and create a test appointment just as a customer would.
Can an admin create an appointment for a customer?
Yes. Admins and managers can manually add appointments using Quick Add or directly from the calendar.
Can customers choose any available staff member?
Yes. If enabled in the booking flow, customers can select Any Staff instead of choosing a specific staff member.
Where does a new booking appear?
Once confirmed, the booking appears in your Appointy calendar.
Why is a time slot not available on the booking page?
Availability can depend on several factors, including:
- Business hours
- Staff working hours
- Service-to-staff assignment
- Existing appointments
- Blocked time or unavailability
Review these settings if the expected slot is not displayed.