You can change the order of intake form fields to control the sequence in which customers see and complete them while booking an appointment.
This is useful when you want to collect information in a more logical order, such as asking for basic details first and more specific questions afterward.
Quick navigation
Settings → Intake Form → Drag and Drop Fields into the Required Order
How to reorder intake form fields
Step 1: Open Intake Form settings
- Log in to your Appointy admin account.
- Go to Settings.
- Under Customization, open Intake Form.
Step 2: Locate the field you want to move
Find the intake form field whose position you want to change.
Hover over the field and the repositioning/drag icon will appear.
Step 3: Drag and drop the field
Click and hold the repositioning icon, then drag the field above or below the other fields.
Release it when it reaches the required position.
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The updated order will determine how the intake form fields are presented to customers during booking.
Example
Suppose your intake form contains:
- Medical History
- Phone Number
- Allergies
- Emergency Contact
You may want to reorder it as:
- Phone Number
- Emergency Contact
- Medical History
- Allergies
This creates a more natural flow for the customer completing the form.
Why reorder intake form fields?
Reordering fields can help you:
- Collect information in a more logical sequence
- Place important questions earlier
- Group related questions together
- Improve the customer booking experience
- Make longer intake forms easier to complete
Frequently Asked Questions
Can I change the order of intake form fields?
Yes. Drag and drop the fields into the sequence you want.
Does reordering a field change the question itself?
No. It only changes the position in which the field appears.
Does reordering affect which services the field is assigned to?
No. Service assignments remain unchanged.
Can I reorder the fields again later?
Yes. You can update the order whenever required.
Will the new order appear to customers?
Yes. The customer-facing intake form will follow the updated field sequence.