Staff members and managers can log in to Appointy using their own staff credentials.
The login process is different from the Administrator login because Appointy also needs to identify the business account the staff member or manager is trying to access.
Quick navigation
Desktop:
https://business.appointy.com → Staff/Manager → Enter staff email or username → Select Location → Enter password → Sign In
Mobile app:
Open Appointy app → Enable Staff Login → Enter business account → Enter staff/manager credentials → Continue
How to log in as a staff member or manager on desktop
Step 1: Open the Appointy login page
Go to:
On the login page, select Staff/Manager.
Step 2: Enter your staff email or username
Enter the email address or username assigned to your staff or manager account.
Then click Continue.
Step 3: Choose the business account
After you enter your staff email or username, Appointy will show the Select Location field.
Open the dropdown and choose the business account you are trying to access.
If your staff login is associated with more than one Appointy business, the available businesses will appear in this dropdown.
Step 4: Enter your password and sign in
After selecting the business account:
- Enter your staff or manager password.
- Click Sign In.
You will then be logged in to the selected Appointy business using your staff or manager account.
What does the Location field mean?
The Location field identifies the Appointy business account you want to access.
You do not need to manually enter the administrator's username in the current desktop login flow.
After you enter your staff email or username, Appointy displays the available business accounts in the Select Location dropdown.
Choose the business you want to access.
What credentials should a staff member or manager use?
A staff member or manager should use:
- Their own staff email or username
- Their own staff password
- The correct business account from the Location dropdown
Staff members should not use the business administrator's login credentials.
Administrator login vs Staff/Manager login
The Appointy login page provides separate options for administrators and staff members.
Administrator
Use Administrator when signing in with the main business administrator account.
Staff/Manager
Use Staff/Manager when you have been added to the business as a staff member or manager.
Appointy first identifies your staff account and then asks you to select the business you want to access.
What if you work for more than one Appointy business?
If the same staff email or username has been added to multiple Appointy businesses, those businesses can appear in the Select Location dropdown.
Select the business you want to access, enter your password, and click Sign In.
How to log in as a staff member or manager on the Appointy mobile app
The Staff/Manager login is also available through the Appointy mobile app.
Step 1: Open the Appointy mobile app
Open the Appointy mobile app on your phone.
Step 2: Enable Staff Login
Turn on Staff Login at the bottom-right of the login screen.
Step 3: Open the staff login flow
Tap the link shown below the Appointy logo.
Step 4: Enter the business account
Enter the username of the Appointy administrator/business account where you have been added as a staff member or manager.
Tap Continue.
Step 5: Enter your staff or manager credentials
Enter your staff/manager username and password.
Tap Continue to log in.
What if you cannot log in?
If your Staff/Manager login is not working, check the following.
Make sure Staff/Manager is selected
On desktop, confirm that you selected the Staff/Manager tab instead of Administrator.
Check your staff email or username
Enter the exact email address or username assigned to your staff account.
If you are unsure which credentials were assigned to you, contact the business administrator.
Check the selected Location
Make sure you selected the correct business from the Select Location dropdown.
If you are associated with multiple businesses, selecting the wrong business may prevent you from accessing the intended account.
Check your password
Use the password associated with your own staff or manager account.
Confirm that your staff account is active
If your staff profile has been suspended or deactivated, you may not be able to log in.
Ask the business administrator to check your staff account status.
Forgot your password?
Use the Forgot password? option available on the login screen and follow the password reset instructions.
Frequently Asked Questions
Where do staff members log in to Appointy on desktop?
Go to:
Then select Staff/Manager.
What should I enter first when logging in as staff?
Enter the email address or username assigned to your staff account, then click Continue.
What is the Select Location dropdown?
The Select Location dropdown shows the Appointy business accounts associated with your staff login.
Choose the business you want to access.
Do I need to enter the administrator username as the Location on desktop?
No.
In the current desktop flow, Appointy displays the available business accounts in the Select Location dropdown.
Can managers use the same login process?
Yes. Managers should also select Staff/Manager and log in using their assigned manager credentials.
Can one staff login be connected to multiple businesses?
Yes. If your staff email or username is associated with multiple Appointy businesses, you can select the required business from the Location dropdown.
How do I log in as staff on the Appointy mobile app?
Open the Appointy mobile app, enable Staff Login, enter the business account, and then log in using your staff or manager username and password.
What password should I use?
Use the password associated with your own staff or manager account.
What if I forgot my staff password?
Use the Forgot password? option available on the login screen and follow the password reset process.