Connect Appointy with Reserve with Google to allow customers to discover your business and book appointments directly through Google Search and Google Maps.
With Reserve with Google, eligible businesses can display a Book Now button on their Google Business Profile, making it easier for potential customers to schedule services while searching for businesses nearby.
What Is Reserve with Google?
Reserve with Google is a Google booking service that allows customers to discover businesses, check appointment availability, and schedule services through supported booking providers such as Appointy.
When your business is successfully listed, customers can:
- Discover your services through Google Search and Google Maps.
- Access a Book Now button on your eligible Google Business Profile.
- View available services and appointment times.
- Book appointments without manually contacting your business.
Appointments made through the integration are managed through your connected Appointy scheduling system.
Important: Reserve with Google is available only for eligible business categories, services, and geographic locations. Not every business qualifies for the integration.
How to Connect Reserve with Google to Appointy
Follow these steps to submit your business for Reserve with Google integration.
- Log in to your Appointy Admin Panel.
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Navigate to Marketplace from the left navigation menu.
3. Under Marketing, select Reserve with Google.
4. Click Opt-in to submit your integration request.
Once you opt in, Appointy will review your business information to determine whether it meets the Reserve with Google eligibility requirements.
Note: Submitting an opt-in request does not immediately activate Reserve with Google. Your business must first complete the verification and approval process.
What Happens After You Opt In?
After submitting your request, your business goes through two verification stages.
Step 1: Appointy Reviews Your Business Information
The Appointy support team reviews your business details, including your business name, address, and services.
The information should match your Google Business Profile to help avoid verification issues.
This initial review generally takes 1–3 business days.
If additional information or corrections are required, the Appointy team may contact you before proceeding.
Step 2: Google Reviews and Approves Your Business
Once your business meets the initial requirements, Appointy forwards your request to Google for review.
Google verifies whether the business complies with the eligibility and listing requirements.
This stage generally takes 5–7 business days, although processing times can vary.
How Long Does Activation Take?
The overall activation process generally takes 6–10 business days, depending on the accuracy of your business information, eligibility, and Google's review process.
These are estimated processing times, not guaranteed activation deadlines.
What Are the Eligibility Requirements for Reserve with Google?
Not all businesses and services are eligible for Reserve with Google.
Google evaluates eligibility based on factors such as business category, service type, geographic location, and supported booking functionality.
To improve your chances of approval:
- Make sure your business name and address are accurate and consistent with your Google Business Profile.
- Ensure that your services and availability are configured correctly in Appointy.
- Confirm that your business operates in a supported geographic location.
- Make sure your services meet the applicable Reserve with Google requirements.
- Keep your Google Business Profile and Appointy business information up to date.
Important: Eligibility is ultimately determined by Google's current requirements. Having an Appointy account does not guarantee approval for Reserve with Google.
How Does Booking Through Google Work?
Once your Reserve with Google integration is approved and active, eligible customers can discover and book your services through Google.
Example:
Suppose you operate a salon listed on Google Maps.
- A customer searches Google for salons in your area.
- Your business appears in the search results or Google Maps.
- The customer selects the Book Now option on your business profile.
- They choose an available service, date, and time.
- The appointment is booked through the connected scheduling integration.
This allows customers to discover and schedule your services without needing to visit your website first.
How to Opt Out of Reserve with Google
If you no longer want your business to accept bookings through Reserve with Google, you can submit an opt-out request from Appointy.
- Log in to your Appointy Admin Panel.
- Navigate to Marketplace → Marketing → Reserve with Google.
- Click Opt-out.
Your opt-out request will be processed to remove the Reserve with Google integration.
Note: Your booking option may remain visible on Google until the removal request has been processed.
Frequently Asked Questions
What is Reserve with Google?
Reserve with Google allows customers to discover eligible businesses and book appointments directly through Google Search and Google Maps using supported scheduling providers such as Appointy.
Is Appointy an official Reserve with Google scheduling partner?
Yes. Appointy is listed as a supported scheduling partner for Reserve with Google.
How do I enable Reserve with Google in Appointy?
Log in to your Appointy Admin Panel, navigate to Marketplace → Marketing → Reserve with Google, and click Opt-in to submit your request.
Will the Book Now button appear immediately after opting in?
No. Your business must first complete Appointy's verification process and receive Google's approval before the booking integration becomes active.
How long does Reserve with Google activation take?
The process generally takes 6–10 business days, including Appointy's initial verification and Google's review. Actual processing times may vary.
Is Reserve with Google available for every business?
No. Reserve with Google supports selected business categories, services, and geographic locations. Your business must meet Google's eligibility requirements.
Why hasn't my business appeared on Reserve with Google?
Your request may still be under review, or your business may not meet one or more eligibility requirements.
Check that your business name, address, services, and other relevant information are accurate and consistent across Appointy and your Google Business Profile.
If the expected processing period has passed, contact Appointy Support for assistance.
Can customers book appointments from Google Maps?
Yes. Eligible businesses with an active Reserve with Google integration can offer appointment booking through supported Google surfaces, including Google Maps.
Can I disable Reserve with Google after activating it?
Yes. Navigate to Marketplace → Marketing → Reserve with Google and select Opt-out to request removal of the integration.
Do I need an Appointy account to use this integration?
Yes. To activate Reserve with Google through Appointy, you must have an Appointy business account and meet the applicable eligibility requirements.
Need Additional Help?
If you have questions about Reserve with Google eligibility, activation, or your opt-in request, visit our Appointy website and start a live chat with our support team for assistance.
Include your Appointy business username and the name of your Google Business Profile so our team can help investigate your request.