There could be several reasons why the ‘Book Now’ button is no longer appearing on your Google business card. Here are some common causes and how you can address them:
- Unsupported Profession:
If you recently changed the profession or service category in your Appointy account, ensure that it is still supported by Reserve with Google. Some professions are restricted on RwG, and unsupported categories will cause the button to disappear. - Mismatch in Business Address:
A change in your business address on Appointy that does not match the address on your Google My Business profile can cause the ‘Book Now’ button to vanish. Even minor discrepancies like “Street” vs. “St.” or “Boulevard” vs. “Blvd.” can unlink your Google business card from Appointy. Ensure both addresses match exactly to maintain the integration. - Compliance and Verification Issues:
Regular compliance checks by Google may lead to temporary removal if your business details or service descriptions do not meet updated guidelines. Always ensure that your information is accurate and compliant with Google’s latest standards.
Next Steps:
If the above reasons do not resolve the issue, please reach out to the Appointy support team at contact@appointy.com for further assistance. They can help diagnose and correct any additional issues impacting the appearance of the ‘Book Now’ button.