Yes. You can downgrade your Appointy account to the Free version by cancelling your current paid subscription.
When you cancel the subscription, your account will move to the Free plan after the paid subscription period ends.
Quick navigation
Billing Portal → Subscription → Cancel Subscription
How to downgrade to the Free version
Step 1: Open the Subscription page
Go to:
https://billing.appointy.com/subscription
Sign in if prompted.
Step 2: Cancel your subscription
On the Subscription page:
- Scroll to the bottom-left area of the screen.
- Click Cancel Subscription.
- Follow the on-screen instructions to confirm the cancellation.
What happens after cancellation?
Cancelling the subscription stops the paid plan from renewing.
After the current paid subscription period ends, your account will be downgraded to the Free version.
Your account itself is not deleted.
Before you downgrade
The Free plan has lower limits and fewer features than paid plans.
Before cancelling, review your current use of:
- Staff
- Services
- Appointments
- Integrations
- Premium features
If your account uses features or limits that are not available on the Free plan, those capabilities may no longer be available after the downgrade takes effect.
Frequently Asked Questions
Can I downgrade directly to the Free plan?
Yes. To move from a paid plan to the Free version, cancel your paid subscription from the Subscription page.
Where do I cancel my subscription?
Go to:
https://billing.appointy.com/subscription
Then click Cancel Subscription.
Will my account be deleted when I cancel?
No. Cancelling the subscription does not delete the Appointy account. The account is downgraded to the Free version after the paid subscription period ends.
Will the downgrade happen immediately?
The cancellation prevents the paid subscription from renewing. The account will move to the Free plan after the current paid billing period ends.
Can I upgrade again later?
Yes. You can upgrade to a paid plan again whenever required.
What happens to paid features after downgrade?
Paid-only features and higher plan limits will no longer be available once the account moves to the Free plan.