Customer support is accessible to all Appointy users. The level and/or type of support may differ upon the membership the user has:
- FREE Membership: Email Support (Reply Time: 72 Hours)
- PRO Membership: Email + Live Chat (Reply Time: 24 Hours)
- BUSINESS Membership: Email + Live Chat + Guided Screen Share Sessions + Phone (Reply Time: 24 Hours)
- ENTERPRISE Membership: Email+ Live Chat+ Guided Screen Share Sessions + Phone + Dedicated Support Associate(additional cost) (Reply Time: 24 Hours).
Note: Live chat support is available 24Hrs (Monday to Friday).